Shipment

I ship 3 days a week via Royal Mail and take great care in the packaging & shipment of my works. 1st class parcel post is used by preference. Shipment only takes place after Paypal have advised me of purchase. If payment is made by cheque shipment will only take place once cheque has cleared; where payments are made by postal/money orders goods will be dispatched upon receipt.

Exchanges

Exchanges will be made on damaged items only. Replacement guaranteed as long as the following terms are met:
Items must be shipped back by buyer with the original package included and buyer will incur shipping costs associated with returning the item. Return must be within 14 days of receipt and after advisement by E-mail of details of any problems. If not sent within the 14 days, and/or item appears damaged from neglect or mishandling, sale of the item will be considered as final and no replacement will be given.

The above terms and conditions do not affect your statutory rights.